
Store Policy
Welcome to Snack Shack & Party Pack! We are committed to providing a smooth and enjoyable shopping experience. Below is our store policy, which includes information on customer care, privacy and safety, wholesale inquiries, and other important aspects of our business. Please read through our policies carefully.
Term of use
By using our website and services, you agree to comply with our terms of use. This includes:
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Responsible Use: You agree not to misuse our website or services, including engaging in any fraudulent activity or using the site for unlawful purposes.
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Intellectual Property: All content on our website, including images, text, and product descriptions, is the intellectual property of Snack Shack & Party Pack and may not be used or reproduced without our permission.
Customer Care
At Snack Shack & Party Pack, our customers are our top priority. We strive to provide excellent service and support to ensure your experience with us is always positive.
Support Channels: If you have any questions, concerns, or issues with your order, feel free to reach out to our customer care team. You can contact us via:
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Response Time: We aim to respond to all inquiries within 24-48 hours during business days (Monday to Friday).
Satisfaction Guarantee: If you are not fully satisfied with your purchase, please contact us, and we will work with you to find a solution.
Privacy & Safety
Privacy and Safety
Your privacy and the security of your information are of utmost importance to us. We are committed to protecting your personal information in accordance with data protection laws.
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Information We Collect: When you place an order, we collect personal information such as your name, email address, shipping address, and payment details. This information is used solely for the purpose of processing your order, delivering your items, and providing customer support.
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Data Security: We use industry-standard security measures, including encryption, to protect your information. Your payment information is securely processed via trusted third-party payment gateways, and we do not store credit card details.
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Third-Party Sharing: We do not share your personal information with third parties, except where necessary for order fulfillment (e.g., shipping companies) or where required by law.
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Cookies: Our website uses cookies to enhance your shopping experience. These cookies help us understand how you interact with our website and allow us to improve our services. You can adjust your cookie preferences in your browser settings.
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Wholesale Inquiries
Wholesale Inquiries
We are pleased to offer wholesale pricing for businesses, event planners, and bulk buyers. If you are interested in carrying our products or placing large orders, please contact us for more information.
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How to Inquire: Please reach out to us via email at [Wholesale Contact Email] with the following details:
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Business name and contact information
Details of the products you're interested in
Estimated order quantities
Wholesale Terms: We offer competitive pricing for bulk orders. Once we receive your inquiry, we will provide a detailed quote and discuss any special requirements.
Minimum Order Requirements: Minimum order quantities may apply for wholesale purchases. This will be discussed on a case-by-case basis.
Changes to our policy
We reserve the right to update or modify our store policies at any time. Any changes will be posted on this page, and we encourage you to review the policies periodically.
Payment Methods
We accept a variety of payment methods to make your shopping experience convenient:
Payment Methods: We accept major credit and debit cards, PayPal, and other secure payment options as listed at checkout.
Payment Security: All transactions are processed securely using encryption technology to ensure your payment details are safe.
Credit / Debit Cards
PAYPAL
Offline Payments